H & H Compliance Information

Requesting Your Healthcare Records

Clients may request a copy of their healthcare records maintained by this practice. Requests must be submitted in writing and should include the client’s full name, date of birth, contact information, and a description of the records requested. Requests may be submitted via email, mail, or in person. Records will be provided in accordance with Texas law and applicable timelines.

Contacting the Texas Behavioral Health Executive Council

For questions or concerns regarding licensure or regulatory matters, consumers may contact the Texas Behavioral Health Executive Council directly through their official Contact Us webpage: https://bhec.texas.gov/contact-us/

Filing a Consumer Complaint

Consumers may file a complaint regarding services received from a licensed provider with the Office of the Attorney General of Texas. Complaints can be submitted online through the Consumer Protection Division at:https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint